Expert in Customer Service?

Apply for Dispatch!

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Since 1986, Black Tie Transportation has led the industry in safety, innovation, and extraordinary customer service. We are proud of our beautiful fleet of luxury vehicles, expertly trained team of professional Chauffeurs and robust network of trusted affiliate partners around the globe.

Our Daily Goal: To create an amazing service experience for our clients by pairing the correct vehicle, Chauffeur and amenities which best match the client’s needs and elevate their transportation experience.

Duties and Responsibilities:

  • Handle high volume calls with a smile to achieve 100% customer satisfaction
  • Ensure appropriate supporting communication between the client and the Chauffeur
  • Schedule and dispatch Chauffeurs and vehicles to appropriate locations according to customer requests, specifications or needs

Skills Required and Physical Demands:

  • 1 year prior dispatch experience required
  • Reliable, on time, detail oriented and strong multi-tasker
  • 24 hour shift availability including weekends and holidays

Benefits Include: Above Industry compensation packages + generous monthly incentives. Health, dental and vision coverage, 401k matching, paid holidays and vacation.

Interested in this opportunity? We ask you to invest time in researching our company. Not familiar with the industry? Do some research, check out our website, read our reviews, and most importantly, write a paragraph about yourself, and send it over to us. Why would you like to work for our organization?

If you’ve read this far, you may have the qualifications to get hired at our company. You won’t know unless you write a paragraph and come to meet us. We are a fun company that does serious work, recognized by our excellent client base. If you have not submitted a paragraph about yourself, please do not apply.

We look forward to hearing from you!

Skills Required and Physical Demands:

Dynamic, goal-oriented personality with high sense of urgency. 

Prior sales or customer service experience a plus. 

Excellent verbal and written communication skills. 

Entrepreneurial mindset – “It’s your business!” 

Must be a good team player, possess a positive, can-do attitude, be self-motivated and excel in a fast-paced environment. 

Able to work and respond in a time-sensitive environment. 

Ability to type 40+ WPM. Proficient in Microsoft Office 365. 

Must have excellent customer service skills, a professional attitude and team-oriented mindset. 

Upward mobility into managerial positions available. 

We enjoy promoting from within. Call Center – 1 Year (Preferred). Customer Service – 1 Year (Preferred)

 

THE SAN FRANCISCO BAY AREA’S LEADING TRANSPORTATION PROVIDER SINCE 1986.

2021 Black Tie Transportation.ai, Inc.  All rights reserved.  TCP #4389B