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Used Black Tie to tour Livermore wineries. Peter was great, showed up on-time, was very knowledgeable, attentive, and even kept our purchases at the right temps! Very personable, would use again and ask by name.
Karah R., Mother of 4
I used Black Tie Transportation for a fourth grade field trip to the San Jose Tech Museum. Being in charge of 50 students is a task in itself so having an organized transportation service is a necessity. Our driver was amazing. He was more than punctual and his personable demeanor kept the students at ease. I am recommending Black Tie Transportation for every field trip my school takes. They exceeded my expectations and contributed to a smooth and successful experience for all parties involved.
Stephanie W., President of Bay Area Tech Company
I thought of Black Tie as I knew from past experience they often had cars dropping off at the airport. I hoped today was one of those days since our personal car unforuntely overheated on our way home from Oakland airport to Livermore. The dispatcher was very professional and informed me a car was indeed dropping off at Oakland airport and could be to us in 20-30 minutes. In 10 minutes Vaughn, our driver arrived and helped us load our luggage, my 84 y/o handicapped mother with her walker and helped my pregnant daughter into the car. What a relief to have reliable transportation we could trust.
Brenda Y., Marketing Director
Throughout the trip Black Tie kept me informed of the status of our trip. The entire trip was a total Black Tie experience, completely luxurious, classy and professional. Everything about Patty's birthday adventure is why we have been exclusively Black Tie customers for over 30 years!. Again, thank you so very much for all your efforts in helping to make Patty's 70th birthday celebration such an unforgettable experience.
-L Goodman
Michael, our chauffeur, was prompt, friendly, and a very safe driver. He poured everyone their favorite beverage before starting off and made sure the cabin was comfortable. Will use black tie again for our next road trip.
-James V
Our Black Tie chauffer is Steve. We used Black Tie for our airport shuttle from Brentwood. Steve picked us up on time. He is professional and a exceptional driver. I would recommend Black Tie to all my friends. It is not easy driving to the airport from Brentwood during commuter traffic hours. Steve got us there safely and without incident. Thank you, Steve!
-Laurie L
I used Black Tie on 4 different occasions this past weekend and I am glad I did. We had requested their 21-seat bus but were upgraded to their new 30-seater. Everyone on the ride said this was possibly the best bus they've ever been on. It even had complimentary Wi-Fi. Roger was our driver, and he was great. Very professional. Also arranged an airport pick up last minute and they were super accommodating. Suzette and her team were great to deal with. I would highly recommend using them. Sure they may be a tad bit more expensive than their competition but you are guaranteed excellent service and a great vehicle. Well worth the peace of mind in my opinion.
-Perry B
We have used Black Tie for a few rides to the airport but the coolest was the party van we used to go to a charity event last week. Setting it up was easy, the driver was super professional, and the bus was great. It makes a night out WAY better. Highly recommended..
-Dan E
I have booked Black Tie to take my parents to the airport several times. They always arrive early in a clean auto and the drivers are more than helpful. My father likes to arrive early and that is never a problem. If you want to get the best service for your loved ones, I recommend Black Tie.
-Paul S
My wife, parents, and I recently used Black Tie Transportation for our ride home from Oakland Airport, and the experience was outstanding from start to finish. As soon as we landed, our chauffeur, Daniel, texted us to let us know he was already on site. Since we had checked luggage, he met us at the baggage carousel, helped gather our bags, and escorted us to the curb. Within minutes, Daniel returned with a spotless Lincoln Navigator. He carefully loaded our luggage, made sure everyone was comfortable, and provided a smooth ride back to Pleasanton. Upon arrival, he once again assisted with unloading our bags and helped bring our trip to a perfect conclusion. Daniel's professionalism and excellent customer service made our travel day easy and stress-free. We would gladly use Black Tie Transportation again and highly recommend them to others.
-Mike C.
Please know our family had a great time on my 72nd birthday tour to Napa for wine tasting & dinner on Friday. Robert was a pleasure to be with. Jeannette, we appreciate your planning & itinerary that were perfect. Thank you all for my birthday cards & sparkling wines.
-Sargent Family
Black Tie did an absolute fantastic job on my friend's 30-year Wedding Anniversary. We went to Napa and had a great experience. Thank you, Black Tie! You made our year!
-Robert W
Black Tie Transportation made an unforgettable birthday with wine tastings in Napa. Jeannette was wonderful and a delight to work with. The limo Sprinter was fabulous, and our driver Robert was fun and professional. This is the second time I've used Black Tie Transportation and I would recommend them to anyone looking to plan their next event or winery adventure.
-Jessica P
I have been doing a yearly wine bus trip for 6 years now. We always use Black Tie. This year was the best by far. They are always on top of everything in general, but this year, I sprang a last-minute passenger addition, and they upgraded our bus. Such a great business with wonderful employees!
-Julie F
We chartered a 31-seat bus for Prom. When we had filled nearly all the seats, we upgraded to a 41-seat bus. Staff on the phone was always very helpful and accommodating and very good with communication--they clearly have a lot of experience. We did have to point out that they had made an error in their quote, but it was remedied with no problem. The bus was nice and clean and on time, the driver, Bob, was professional and experienced, and the kids liked him. Would definitely use again.
-John D
Robert was our driver from this past weekend for our wedding. He was Great! On time! Friendly! Courteous! It felt like we hand picked him to match my family and friends perfectly. Thank you, Rob! If we ever need transportation again, we will specifically be requesting him! Thank you for helping and making my day so perfect! Having perfect vendors really added to my perfect day!!
-Justine M
Black Tie is so, so wonderful! We booked a ten-passenger limo bus for our wedding party and family, then booked a getaway car for the end of our wedding. Jennifer, their wedding specialist, is a gem! She is super responsive, helpful in figuring out your needs, and gets things booked and done so quickly. Our drivers were prompt, personable, and so helpful in helping older family in and out of the vehicle and even helping with transporting gifts from our wedding back to the hotel. They're well priced and wonderful!
-Amanda N
Black Tie provided a shuttle bus for my recent wedding at the Brazilian Room in Tilden Park. I was initially going to only book an SUV for my bride and I but it wound up not being substantially more expensive to book a 19-passenger shuttle bus to move the whole wedding party. Joslyn helped us with booking everything. I only booked it 2 weeks prior to the event but there were no issues. I had my (at the time) fiancée call in to pay with my card and they did not give her any trouble. Our driver, David, was there on-time (actually a little early) and was very good at communicating with me. He offered us chilled water bottles when we boarded, and after a stressful day and hours of photos, it was a welcome treat. The bus itself was very nice, it looked to be a year or less old. David was very flexible and gave me his cell phone number to summon him whenever we needed a ride. At the end of the night, he didn't seem to mind me and my rowdy friends heading back to our hotel. All told, it was a great experience, and I would recommend their services.
-Troy L
Black Tie is great! We used them the day of our wedding to transport guests to/from our wedding site and again the night of my husband’s bachelor party. I would highly recommend them if you're looking for first class service and experience.
-Rexanne E
We took Nana (age 88) and her best friend on an Alaska cruise departing from the San Francisco Cruise Pier. We wanted a special start to our Cruise and Black Tie Transportation was exactly what we needed. Prompt at both pick up points, we were professionally, carefully and...classily...transported to the port. Nana loved the driver's polite and gracious care, from start to finish. Pre arranged pick up is a major time, stress and money reliever. Again, great experience all around.
-S.S
Hi Chimene - I'm writing to thank you and Black Tie Transportation for the excellent service last Sunday, May 23. Our driver, Chris, was fabulous: professional, accommodating, and extremely pleasant to work with. We all enjoyed our time, and I received many kudos from our group thanks to you and your organization. I will recommend whenever the opportunity arises.
-Diane
Would recommend using them versus any other company. Great customer service all around. Rose was a gem! Our vehicle was amazing. Loved how clean and updated all the technology was in the Mercedes-Benz sprinter. Thank you all for making our experience memorable.
-Mariah B
Review: We have used Black Tie for many years and have always had professional, courteous, safe drivers. They arrive on time at our home and the airport. Thank you for your great service!
- Pat S.
Absolutely love Black Tie Transportation! Have used them on several occasions, and our vacation always seems to start the moment we step into the car. Everyone we have worked with has been very nice and professional. Drivers are amazing, and drive in a very peaceful way. The cars are in pristine condition, and super comfortable. Their BMW Sedans are better than any other town car we have used in the past. Will use again in the future and would highly recommend to anyone!
-Hedieh G
Our reputation depends on accomplishing our mission, making great impressions, looking clean and polished in our trips and tours, and Black Tie has been reliable in helping us meet that goal.
-S. Castaneda
Our Black Tie chauffeur was Robert and he was extremely gracious, funny, accommodating, an excellent driver and an expert navigator! Robert was amazing driving our 56-person bus! We always use Black Tie for our business and personal needs. We will definitely use them again!!
-Accurate Auto Body A
I use Black Tie Transportation daily through Ridepal to go to and from work, from The Marina to Mountain View (it's a trek!) Route 49 is BY FAR the best! The drivers: James and Bob are friendly and most importantly, safe drivers. They also go out of their way to greet you and make sure you are comfortable (i.e., have water, a/c is OK). Great service: makes the 1.5 hr. commute to work and then another 1.5 hr. to go back home WORTH IT!
-Valeria B
We contracted with this company for a bus to take a large group to a conference in LA. I must say the customer service was A++. Kimberly T., the rep who helped me was very professional, thorough, and caring. She made sure every detail was taken care of and went above and beyond. The group and staff we took were very impressed with the bus and the bus driver displayed professionalism and great service as well. I have contracted other bus companies previously, but this company has exceeded them in all aspects- quality of service, quality of busses, and even price. I definitely recommend them!
-Rocio P
Sat night I attended a lovely fundraiser on Mt Diablo. Black Tie Transportation was responsible for moving 500 plus guests from Monte Vista High School to the remote site on top of Mt Diablo. They were tasked with getting us all up trails not roads in theses enormous luxury busses. The drivers were fun and courteous the busses were amazing and on a day that topped 100 degrees the busses were like ice boxes on the inside so refreshing and comfortable. Thank you everyone at Black Tie Transportation!
-Damon C
Absolutely top of the line professional, friendly and very punctual. I very much appreciated the call from your friendly staff early that morning to warn me of an accident ahead of time and advised me the driver would arrive early. Upon my return I was greeted by Stephen H. Wonderful gentleman and delightful conversation the entire drive home. Stephen made me feel more like a friend then a passenger…great conversation and a few good laughs too! Love this service and definitely plan to use you for all our travel needs in the future! I felt like a celebrity!
Bobbie K., Business Executive
I use Black Tie Transportation daily through Ridepal to go to and from work, from The Marina to Mountain View (it’s a trek!) Route 49 is BY FAR the best! The drivers: James and Bob are friendly and most importantly, safe drivers. They also go out of their way to greet you and make sure you are comfortable (i.e, have water, a/c is OK). Great service; makes the 1.5 hr commute to work and then another 1.5 hr to go back home WORTH IT!
Valeria B., Teacher
My friends and I hadn’t seen each other in a while and figured it would be best to go out (on a friday) using Black Tie Transportation. Let me tell you – we had a wonderful experience! Our driver Charles G. was awesome! He had such a positive attitude and was super sweet about everything. He was completely attentive and friendly. I just wanted to give a huge thanks and shout of to him for a wonderful and unforgettable evening. We will definitely be making sure he is our driver for many upcoming events and recommend him to anyone and everyone!
Natalie D., CEO of Medical Company
I've used them for 10-15 years now as my go-to for airport travel. Always been on time, clean comfortable cars, very friendly and knowledgeable drivers -- they know and will use the back routes when needed. And I don't have to deal with the insane traffic on my way to SFO. Can be a bit pricey, but worth every penny to me. Highly recommended.
-Bert S
We recently used Black Tie Transportation for our three-day staff retreat in San Francisco which entailed moving 156 people to and from the airport and to different activities around the city. They were amazing. The drivers were professional, extremely nice and accommodating, informative, and always on time. The service representatives and their dispatch were wonderful to work with down to the very last detail. And last but not least, the buses were extremely clean and modern. We plan to use Black Tie again should the need arise, and I highly recommend them!
-Paula V
I've booked Airport transportation, wine tours, stretch limousines and corporate shuttles with them and I've never had a problem as the drivers are always early. The cars are well maintained and exceptionally clean and comfortable. These guys are my first choice when I need a sedan or limousine..
-Sheila P
This is the only way to get to and from the airport. Hands down. I wouldn't do it any other way. Very professional, courteous and on time.
-A.M
We used Black Tie on recommendation of friends. The office was most accommodating in the scheduling of our transportation-even for an extra early AM pick-up. Upon our return flite from Heathrow Airport we were lucky to arrive back in San Francisco 30 minutes early. To our surprise our driver Bruce was already there and waiting! Bruce is excellent. He had the car right outside the door of the airport. No need to walk into the parking lot or call for a driver who is waiting off site somewhere.
-R. D
Our Napa Wine Tour with Black Tie Transport went perfectly. Paul Peterson was an outstanding driver. Everybody aboard was very pleased with the experience and his smooth driving and careful attention. Thanks to you personally and to Black Tie generally for a well-planned and well executed event.
-Tom
Among the many transportation services in the Bay Area, Black Tie Transportation consistently stands out. Their vehicles are impeccably maintained, their chauffeurs are professional, well-dressed, and always prepared. When I used Black Tie, my chauffeur arrived 15 minutes early, the vehicle was immaculate inside and out, and premium bottled water was provided for my guests. Black Tie delivers an exceptional level of service, reliability, and professionalism that is increasingly rare to find. I cannot recommend them highly enough to anyone seeking a first-class transportation experience.
-Cody Reed
We had an amazing time yesterday! The Mercedes Sprinter and our driver Robert were absolutely fabulous. The picnic at Chandon and the other wineries were just wonderful. Thank you for all your help! We will all be recommending Black Tie to family and friends.
-A. Livingood
I've been in business for 23 years, and I thought I was the only person that thought about customer service until Black Tie took care of us. They made a weekend that could've been tragic into a fantastic time in Napa. Thank you again, I will use Black Tie forever.
-J. Colonias
We hired a car for a day of scheduled tastings in the Wine Country. The car was comfortable and clean, and our driver, Brad really added value to the experience. He was very professional but friendly and got us to our tastings on time. Before we even left the hotel to begin our day, the car was hit by another guest and rendered unusable. No problem! Within 20-30 minutes a replacement car was delivered, and we were on our way. Highly recommend this service, and especially Brad. Will definitely use again!
-Katherine B
Black Tie provided a 4-bus shuttle transportation for a 200 person Lafayette wedding in August of 2018. Between a couple of hotels, an offsite parking lot; all to the wedding venue where parking wasn't allowed. They came out in advance, reviewed the entire plan, and made adjustments for the evening as necessary. A number of guests after the event commented on how great the shuttle service and drivers were. Jennifer manages wedding venues and was available whenever and throughout the entire process. From top notch drivers to water for all the guests before and after. Really excellent service
-Tim J
We could not have asked for better for the transportation for our wedding. We had a full bus load of international guests who were nervous about driving out here, so a bus was essential, and Black Tie made everything easy. Despite picking two venues that weren't easy to get to and having different numbers using the bus at each stage, Black Tie ensured everything went perfectly. Not only that but dealing with them before the wedding was genuinely pleasant, they sent us cards wishing us luck and thanking us for being great customers, really, we couldn't have asked for more. If we ever need transport again, I know where we'll be going.
-David B
Great assistance in answering questions before we even booked. and once we had, they were always so prompt to address our concerns and even schedule changes! Great driver. great drinks. Roomy, carried a lot of luggage, and AC was a lifesaver for a hot June wedding. kept us on schedule got to pick up the groom, drop off at church, then pick up bride and family and bridal party. we had SO MUCH FUN from the church to the venue. then to nearby photoshoot area and back to the venue where we hung out for a bit before entrances. Thank goodness, the driver was so flexible!
-Dennica F
This Limo Service was fantastic! We booked them for my wedding this fall so we could continue the party after we the left the wedding venue. The driver showed up 20 minutes early and was incredible. The bar was fully stocked with great liquor and beer, and not cheap beer but Lagunita’s brews. Unfortunately, the bus that we booked had engine problems, so they set us up with a different bus and were so friendly and even took $300 off of our agreed price! This company is incredibly classy, fun, and professional. I will absolutely book them again in the future without hesitation. It can sometimes be stressful booking something like this because you don't always know what you will get, but I can absolutely say that black tie exceeded our expectations.
-Matthew N
Choosing a transportation company for something as important as a wedding can be scary. Reviews are all over the place, and every company seems to have some pretty serious horror stories. Luckily, no horror story here: we chose to go with Black Tie, and they were everything we could have wanted. We purchased three days' worth of transportation with black tie: one day with an 8 person stretch limo, one day with a 40-person motor coach, and one day with a 30-person executive coach. In every instance, everything worked out perfectly.
-Mimi H
We have been using Black Tie transportation since 1986. We have watched Bill Wheeler, the owner, build his transportation business from one stretch limo to the incredible business it is today. A fleet of first class new BMW's, Mercedes Sprinters, smaller and full size buses. Over all these years we have used Black Tie's service, whether it's to and from the Bay Area airports, trips to San Francisco or Monterey for dinners, all day outings for St Patrick's Day, celebrations on busses for milestone birthdays and even taking us to Idaho (twice) when we moved there in 2021 they remain consistent, professional and reliable. I do not use any other company in the Bay Area because I know I am relying on the very best for my transportation needs.
-Patty Goodman
Been using Black tie for well over 20 years. They are the best. Great limos and drivers are always on time. They are not the cheapest but they are far worth the price. One of my favorite Bay Area companies.
-Barry W.
I can't thank the Black Tie team enough for making my 50th birthday amazing! The whole experience exceeded my expectations. Robert was outstanding. He was so attentive and just made our experience with Black Tie unforgettable. I can't wait to celebrate my 50th and 1/2 birthday with my siblings and Black Tie next summer.
-J. Faria
We called Black Tie 5 days before a Celebration of Life at our home. We were hoping they could accommodate our needs given the short notice. From the first call to the last shuttle drop off, Black Tie made this is a seamless process for us.
-Kathleen H
I had a NYE wedding, I requested a quote and Jeannette Hull assisted me with the options and planning for our wedding day. I wanted only drop off and pick up service, and they made sure that I did and was not overspending. All the staff were quick and friendly. Our Chauffeur for pick up at hotel Rich was nice and patient with some of the guests. I was gifted a celebration champagne bottle and card from the company when I was seated in the shuttle bus. The bus was clean and well lit. I will definitely recommend this company to others. I would rebook with this company for another event. They are superior and upscale service. Thank you Jeannette, Rich and the end of the night driver who took us home!! Amazing service!
-Brooke Pool
I have been working together with Black Tie Transportation since 2012. For over 10 years, Black Tie has provided employee shuttle services for SAP without fail. I truly believe that they are one of the best companies to partner with.
-Larry M
Backroads has been doing business since 2018 with Black Tie Transportation, and we can wholeheartedly recommend them as a professional and punctual private transportation provider. Black Tie provides private transportation for our groups between Yosemite National Park and San Francisco. Since we began working with them, Black Tie has been proven to be extremely reliable, providing high quality vehicles with well trained, professional drivers for our groups. We are also consistently impressed with the organization and prompt communication from their office.
-B. Borst
I've been using black tie for over a year now to get to work in mountain view. It's been a great experience, always on time, always reliable, and a comfortable ride. I need to give a shout out to James on route 49. He's the man. Super friendly and a great driver. He's been nice enough to drop us off wherever as we're the last ones on the bus. He always has a smile and makes sure his pass angers are comfortable. The Wi-Fi is usually pretty good. All in all, it's a great service and I highly recommend it!
-Cody C
I am coordinating a high-profile event for my company and have had to use a transportation service for 80% of the two-week event. Black Tie has been EXCEPTIONAL! Timely (typically early arrival), professional yet approachable drivers, clean shuttles, great-GREAT pre-event experience with planning and follow-up (Thanks Krystal Bills). Worth every penny and we've been over the moon satisfied with our various drivers: Dennis, Edward, and Bob. Also, I like how they text their arrival and have very quick response time. Thank you, thank you, thank you, for safe and timely travel!
-Amanda C
I made a request completely last minute for a company event after my other transportation bailed. Black Tie was able to accommodate my request 36 hours before the event and at a better price! Their service was awesome considering I was on site prepping for an event for 6,300 attendees. I worked online with Lauren who was awesome. The day of the event came, and my driver Daniel couldn't have been better! He was kind and hilarious, always keeping our guests and employees in good spirits. He even let us use the bus to carry back 8 kegs, 4 buckets of soda, and three tired families back to our office. We will definitely continue to use Black Tie! Thanks for all you did for us!!
-Zoe M
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